Solutions
Telephone systems, often taken for granted, are a fundamental part of a hospital communications system. Reliability is critical and new features are bringing increased value and streamlined access to voice and text messages. Centriq designs, deploys and supports Voice over IP (VoIP) digital telephone systems for healthcare including call management servers, messaging servers and a wide range of handsets. Integration to custom devices such as bedside infotainment systems improves patient care and clinical workflow.
Healthcare Telephony Systems
- Digital VoIP PABX (call managers)
- Converged voice, email and text messaging
- Enterprise address book integrated with Microsoft Exchange™ email
- Comprehensive range of wired and wireless handsets
- Flexible, customisable call billing
- Development resources for bespoke applications
Design
Briefing customers on the latest technology and listening to their needs, we tailor solutions to meet the unique needs of each project. Carefully designed telephone systems bring significant benefit to healthcare organisations. From GP practices to hospitals we build healthcare telecommunications infrastructure keeping both staff and patients in touch wherever and whenever needed.
Technology
VoIP technology offers many benefits over standalone digital or analogue systems. Centriq’s highly scalable solutions are available with handsets ranging from basic desk phones to executive, switchboard and conference phones. Wireless gives the freedom to take calls anywhere in the hospital. Handsets combining mobile 3G and 802.11 wireless technology take advantage of low cost calls in the hospital with the added flexibility of a mobile phone.
Integration
Utilising the same data network as the hospital’s computer systems provides a solid platform for merging voice and text communications. Our telephony systems can be integrated with Microsoft’s ExchangeTM address book. Emails can be automatically translated to voice mail. At Centriq we understand the importance of effective integration and have the skills to overcome the most complex challenges.
Success
Hospital enterprise solutions like the Sports Surgery Clinic in Dublin, Ireland give our customers unique advantages.
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Cost Efficiency
Our VoIP solutions utilise the same network infrastructure as the enterprise’s computer systems. This reduces cabling costs and gives much greater flexibility.
Performance and Flexibility
Wide range of desktop, wireless and “soft phone” options offer excellent flexibility. We also integrate special purpose VoiP devices with our telephony servers.
Integration
Converged address books and messaging with MicrosoftTM Exchange provides centralised, easily managed global contact lists and brings together text and voice messaging.
